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Returns and Exchange

Click here to begin return process 

Unworn and unwashed merchandise can be returned within 7 days of your order delivery date. Leaux & Behold does NOT offer refunds, however, we will offer a store credit which you can use towards a future purchase. All returns must be submitted via our online returns center, https://www.leauxandbehold.com/a/returns

Items must be in original condition. Leaux & Behold will not accept exchanges on sale items, bodysuits/swimwear or accessories. Leaux & Behold has the rights to refuse the exchange of merchandise that it determines does not meet requirements.

Return shipping fee is the responsibility of the customer. We do not provide return shipping labels.

Return Process

Once your return is submitted via our online portal here, it will be in review. After your return is approved you will receive a follow-up email containing instructions for returning. To re-iterate, we do not offer refunds and we do not accept returns of items that are not in their original state.

Upon receiving your returned item(s), we will inspect it for defects and/or signs of wear. If we detect that the item has been worn or damaged, we reserve the right to deny your return. 

If you were to receive a damaged item, please contact us ASAP (3business days of receiving) . We will replace the item if available if not we will exchange for another item within the price range or store credit.

Once we've determined your item is in good condition you will be emailed store credit information. Please allow up to 7 business days for your return to be processed and finalized. Due to the volume of orders that we receive daily, we cannot guarantee that your return will be processed on the day that it is received. Once your items have been inspected, we will sure a store credit via email that can be used towards future purchases.

Preorders

Pre-order items are given an ESTIMATED date, By placing an order you are agreeing to a possible delay due to dates arent exact. Orders cannot be cancelled while in processing.

Final Sale Items

Discounted items and items purchased on promotion are NOT eligible for return. They are FINAL SALE. If you used a coupon or purchased an item on clearance, the item is final sale.

Body suits are FINAL SALE due to the delicate nature of the item.

Order Not Delivered or Returned to Sender

In the event that your order is returned to us as undelivered there will be a 15% restocking fee deducted from your refund. If we issue a refund it will be minus the restocking fee and shipping cost.

Please ensure that your address is correct when you place your order.

By completing a purchase with us you are agreeing to our full return policy.

If you have any questions, please send an email to contact@leauxandbehold.com

 

Missing Your Order?
1. File Claim with USPS
2. File police report
3. Wait for USPS investigation results.
SHOP LEAUX & BEHOLD IS NOT RESPONSIBLE FOR LOST OR STOLEN PACKAGES.
CUSTOMER(S) ASSUMES ALL RESPONSIBILITY ONCE A CONFIRMATION NUMBER IS ISSUED.
PLEASE DOUBLE CHECK THAT YOU INPUT THE CORRECT INFORMATION FOR SHIPPING PURPOSES.
SHIPPING ADDRESSES CANNOT BE UPDATED ONCE TRACKING HAS BEEN ASSIGNED.
CUSTOMER PAYS FOR SHIPPING BOTH WAYS IF ITEM NEEDS TO BE SENT BACK.